Automate Compliance, Effortlessly
Financial services: KYC reminder workflows
Ensure 100% adherence to KYC requirements. Our AI agent automates the entire reminder and document collection process, reducing manual work and mitigating compliance risk .
See it in action
KYC reminder workflows
The Compliance Burden
Keeping customer KYC documentation up-to-date is a massive, manual administrative burden. It’s easy for documents to expire, and chasing customers for updates is time-consuming. A single lapse can lead to significant compliance risks and fines.
Customer satisfactions
Key Features
Automated Expiration Tracking
The agent syncs with your customer database to identify all accounts with KYC documentation that is nearing its expiration date.
Multi-Channel Reminder Workflows
Automatically sends a sequence of reminders via email and SMS, with a direct link to a secure portal where customers can upload their new documents.
AI-Powered Document Verification
The agent can perform an initial AI-based check to ensure the uploaded document is the correct type and is legible, reducing manual review time.
Use Cases
Use-Cases for KYC reminder workflows
Regional Bank
Automated their KYC renewal process for thousands of customers, saving the equivalent of two full-time employees’ work and reaching 99.8% compliance.
FinTech Company
Reduced their average document collection time from 15 days to just 3 days by using automated multi-channel reminders.
Investment Firm
Used the secure portal to provide a seamless and professional experience for their high-net-worth clients, receiving positive feedback on the ease of use.
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Analyzes customer feedback to identify trends, issues, and improvement areas.
Predictive staffing needs
Predicts staffing needs based on pipeline, workload, and seasonal trends.
AI-based sales
Value Proposition
Significantly reduce manual administrative work.
Ensure 100% compliance with KYC regulations.
Mitigate the risk of costly fines.
Provide a smooth, modern document update experience for your customers.
FAQ
Yes, it uses end-to-end encryption and integrates with compliant, secure portals for all document handling.
Absolutely. All communication templates can be customized to match your institution’s brand and tone.
The workflow can be configured to create a task for manual follow-up by a relationship manager after a certain number of automated attempts.
Yes, you can create different workflows and reminder cadences for different customer segments.
It uses optical character recognition (OCR) and basic image analysis to check if the document appears to be the correct type (e.g., a passport vs. a utility bill) and is not blurry, flagging exceptions for manual review.
Automate with AI
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Mitigate risk and automate your compliance workflow. Ensure every customer meets KYC requirements, effortlessly. Activate your KYC Agent today.
CRM Software has this features:
Every business does things a little bit differently, leading to very diverse needs. While there are some functions that are quite standard across the board, there are often functions that an out-of-the-box solution may not be able to handle.
Thousands of businesses do not use their CRM to its maximum effect, which can reduce productivity, customer satisfaction, and sales. It can be difficult for an organization to implement or manage a CRM tool, especially if they lack the required IT expertise, and what works well for another organization may not work so well for yours
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