AMC Management Software Solution
AMC Management Software
What is AMC Management Software?
AMC stands for Annual Maintenance Contract Management Software. It is also called Annual Maintenance Charges. It is offered by all manufacturers after the sale. Maintenance and repair services are provided on the exchange of prices by the annual maintenance contract (AMC) service providers and manufacturers, once the manufacturer’s warranty is over.
Why does AMC management Software important for your business?
AMC services are very important for any organization. Because it helps in reducing the cost of the organization and at the same time they do not need to have additional employees in their organization. The technician will remove your IT issues. So you can concentrate on your work, an IT Annual Maintenance Contract (AMC) gives you IT support during the clock so that you can focus on doing the best thing.
The benefits of AMC management Software:
Easy Customer Management
Our software helps you manage your customers in the most simple way. Each stage involves automation, so there is less chance of things or any important information is left out. It gives assurance about the proper handling of your company to customers. It is very easy to keep track of complaint consumer complaint solutions.
Manage product services
Manage the AMC of the product you provided, from the date of the product problem to the warranty period and all other necessary data. Keep a dynamic record of the maintenance process through our software which is kept together in the most organized manner. Take advantage of the benefits of getting all related information on a single click.
Manage Maintenance Contract
With the help of AMC management software, service managers can track those AMCs that are close to expiration within the next day, as it will be highlighted on their home screen. This reduces the chance of losing 100% of renewal of contracts. Automatic construction of AMC invoices makes things easier.
Email and message campaigns
Our most exclusive AMC management software lets you organize and organize emails and messaging campaigns in the least complex way together. Send emails and messages automatically generated to your customers in various cases such as the end of the agreement. These email and message campaigns also help keep your employees up-to-date.
Complaint Mangement System
Now you can manage all customer complaints more efficiently by maintaining an electronic record in one place. Also, get the opportunity to maintain call history and to determine all received complaints in a more effective manner and update the status of the situation without any mistake or confusion. This will allow you to provide quality service.
Key Features of AMC Management Software Solution
- Works as a warranty manager and reminder software
- Send email campaigns, get client-side reports, reminder reports, and more.
- Been made easier and will save you time and money while managing your products.
- Schedule your service engineers efficiently. Set your service calls and complaints more efficiently.
- Complaint resolution schedule
- Schedule service calls and complaints
- Efficient management of service call reminders
- Product Maintenance Contract Management
- Customer Details Management System
- Product Purchase Information Management.
- Easy Customer Management
- Quick AMC, per call System
- Complaint Management System
- Log call history
Archiz Solutions offers custom CRM solutions for industry-specific CRM, such as CRM for Hotel/Hospitality Services,CRM for Auto Mobile Industry , CRM for Manufacturing Industry and so on. And we are providing a free consultation to choose the Best AMC Software for your business, feel free to ask any questions to our expert regarding AMC software solutions.