1. Introduction
At Archiz Solutions (we, our, or us), it would be our business if we would respect you as a human being rather than a piece of something. This Privacy Policy elaborates on how one collects, utilizes, and protects personal information whenever said person interacts with us on WhatsApp Business Management.

2. Information We Collect
We always collect the following data types when we actually use WhatsApp Business Management.

Personal Identifiable Information (PII): This might include your name, number, or email address or other information you supply while communicating.

– Message Content: This includes sending text, media, like images, videos, or files, and any other information from WhatsApp.
– Usage Data: Feedback and other data generated while using our WhatsApp Business account based on messages, rate of response, or feedback.
– Device Information: This includes IP address, device type, operating system, and browser information, just like what WhatsApp provides.

3. What We Will Do with Your Data
The information collected will be collected and used for:

– Delivery as well as enhancement of customer support services.

– answer your inquiries and process your orders.

– Improve and speed up the quality of service and responses.

– To run our company, including handling orders in your case, making reservations, and keeping data.

– Compliance with the relevant laws and regulations.

4. Data Sharing
We will share your data for the following reasons:

Service Providers: with third parties that are in assistance to us with running interactions through WhatsApp such as the customer relationship management (CRM) platforms, cloud storage providers, or analytics tools. Meta Platforms (WhatsApp): Since these are sensitive communications and integrations, the use of such would be governed by the Meta Privacy Policy for WhatsApp.
Applicable Legal Obligations: All legal obligations, regulations and requirements, which may be applicable.
We will not sell or rent your data to any third parties at any point of time.

5. Data retention
Your data will be kept for such period as it may reasonably be needed for the purposes outlined in this Privacy Policy or as long as we are legally obliged to do so.

6. Data security
Measures are designed to protect data against unauthorized access, alteration, disclosure or destruction. In this regard, encryption, firewalls and secure servers are in place.

7. Your Privacy Rights
You will have the right to object to and access, rectify, erase, restrict, port, object to automated decision making.

Right to access and to obtain a copy of your data
Right to correction of inaccurate data concerning you
Right to deletion or to restrict processing
Right to withdraw consent where processing is based on consent
Right to bring a complaint to a data protection authority.

8. Third Party Services
Our WhatsApp Business Management tools may contain third-party integrations, for example, a CRM system or an analytics platform. The tools will have own privacy policies defining the way they process your data.

9. Cookies and Tracking Technologies
If you login to WhatsApp through linked platforms, or otherwise use WhatsApp together with our website, additional data may be collected using cookies or similar technology.

10. International Data Transfers
Where we transfer your data outside the country where you live or where you use our products and services, we implement appropriate safeguards, such as standard contractual clauses or other mechanisms.

11. Changes to This Privacy Policy
We may post changes to this Privacy Notice from time to time. Please check back periodically for updates on any changes to our practices or laws.

12. Contact Us
For inquiries, concerns or to exercise your rights, please contact us at: Contact Information

info@archizsolutions.com

+91 959957090