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5 Ways an AI CRM Chatbot Boosts CSAT

AI CRM Chatbot Can Revolutionize Customer Satisfaction The New Customer Experience Battleground In today’s hyper-competitive landscape, customer experience is everything. Research shows that 86% of consumers will leave a brand they were loyal to after just two poor experiences. For decades, businesses have viewed customer service as a “cost centre”—a necessary expense to manage complaints.

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Indian sales team collaborating with AI CRM.

Will AI Replace Sales Reps? How AI CRM is Creating Smarter Sales Roles in India

The rise of artificial intelligence has sparked a wave of anxiety across industries, and the sales world is no exception. India, where almost 90% of the sales teams are piloting or implementing AI, has one question on everyone’s lips: “Will a machine replace me?”. The fear is understandable, but it’s rooted in a misunderstanding of

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Boost Sales with an AI CRM: Write Perfect Follow-Up Emails

AI CRM: How to Use Generative AI Inside Your CRM to Write Perfect Follow-Up Emails A flawless follow-up email can seal or kill a deal in the world of sales. But let’s be honest, who has time to write a unique and excellent follow-up for every single lead? This is where a smart AI assistant

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