Month: February 2019

CRM for Ecommerce,

5 The most important benefits of CRM for e-commerce

The world of business has become a competitive environment that involves new and detailed solutions to meet the changing needs of customers and to overcome cultural differences. Typically, e-commerce is considered to be completed / purchasing activities through electronic software. Yet everything is more complex. Nowadays, nearly 90% of buyers search for the desired product …

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Customer-Support-technology-from-Archiz-solutions

9 Upcoming techniques will affect the future of customer service

There is great enthusiasm about new technology in customer service, support and success. Video progress, real-time messaging, chatbots and artificial intelligence (AI), cryptocurrencies, self-service and even the success of the client itself, presents the possibilities of major changes in day-to-day activities of practitioners of all customer success. We do. But challenges come with new technology. …

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