A sales job is the most common and one of the most lucrative jobs followed by almost every person. The main concept behind this is that the seller provides services and goods against money from the buyer & consumer. There are different types of jobs available in the sales profile because there are different types of sales depending on the nature of the transaction and business being done.
The primary people involved in sales transactions are sellers and buyers. The salesperson is also known as the salesperson or salesman or saleswoman.
The organization sales department is the sole revenue generator and serves as the support of all departments and therefore they are revenue consumers or cost generators. Most of the times an organization cannot have any other department which is necessary to have a working sales department. As the organization grows in terms of revenue, the number of departments increases.
There are many types of sales depending on the business and nature of the customers. Here are some important types of sales that are seen in most organizations:
1) Inside Sales:
A salesperson is also commonly called a sales representative who will be responsible for maintaining relationships with existing customers and generating new sales orders. The representative does the same thing in terms of sales inside.
The primary contact person for customers is the seller. The representative hopes to maintain the business by building strong relationships with customers.
Recently a tremendous change in her husband’s now is the activity of traditional sales inside or outside sales in which inside sales are now considered more efficient and effective.
2) Outside sales:
This is the type of sale that is considered a traditional sale. The representative interacts face-to-face with customers and is primed outside the office.
Delegates spend more time in customers’ offices than in their own office as the business aims to generate. A salesperson is expected to be self-motivated and result oriented to succeed in outside sales work by accomplishing the goal with little or no supervision.
3) sales support function
As team-based sales operations are becoming more and more common, the same goes with every organization that works in support of sales, with the title stating that the individual is expected to support sales representatives working in the field. These support functions are those that are working behind the scenes and support the representatives who have closed the deal.
Support tasks may include, but are not limited to, providing documents, depositing or paying checks, creating new accounts for customers, preparing daily reports of achieved sales targets, making outstanding payments from customers, and passing questions to new customers Not included. For the respected sales representative.
This support function arm is helpful for the organization that reduces vendor time and helps the company focus on other customers with a smaller budget.
4) Customer Services:
Customer servicing is somewhat similar to inside sales. The Customer Service Executive is responsible for helping customers and ensuring that their needs and demands are met.
They are responsible for nurturing strong business relationships with customers along with service activities. They ensure that customers are satisfied and that the current customer is retained as well as new customers are acquired.
The main objective of the customer servicing team is to generate repeat orders from existing customers while maintaining excellent relationships with them by using Custom CRM Software.
5) Lead Generation:
Evolution is also called “growth of the Business” which is responsible for conducting research to make new business contacts. This can also be done by networking. Proper and dedicated research can help the seller discover an exemplary sales potential that is untapped.
The seller is also responsible for ensuring that the connection is reliable and to what extent it can be considered to achieve sales. Lead generation can be done with the help of Lead management Software and in conjunction with digital marketing as well as inbound marketing techniques.
These days most of the leads are generated on the internet, where a customer query form is presented and when the customer shows their interest and drop contact details to the customer service team or saved in customer relationship Software, then customer service team keeps in touch with the customer and ask about the query resolved status & address their needs.
6) Business Development Manager
Sales representatives who are responsible for generating new business for the company are called business development managers. The business development manager’s activities were door to door cold calling to generate new leads. To succeed in the role of business development manager one needs to continuously bring new customers and new business opportunities to the company.
A person must also have the skills to develop new contacts and build professional relationships on the go. Business Development Manager as the primary focus for growing the customer base and building new business, which in turn will become a repeat business of the future.
7) Account Manager:
Those responsible for focusing on existing customer base or existing accounts are called account managers. The primary purpose of an account manager is to ensure that customer needs are met and at the same time discover creative solutions and techniques to help existing customers continue their savings.
Client retention is considered the primary goal for an account manager. Account managers are also responsible for maintaining customer details that lead to an increase in the duration of the business, a reason for the business to decline.
8) Consulting Selling
A counselor is a person who is an expert for an experienced professional and possesses a great deal of knowledge about a particular subject for a specific field. Advisors work only in specific fields such as management, education, accounting, human resources, marketing, public relations, engineering, science, finance, etc.
There are two types of advisors which are an internal advisor and an external advisor. The person who works within the organization and is also available in his or her areas of expertise, where other departments require it, is an internal consultant, while someone may be externally hired by the client for his special expertise on a temporary basis is appointed.
The primary function of the consultant is to provide consultative sales by presenting reports and various forms of grandchildren are advised to present. Consultative selling has become very popular with most of the organization’s top management.
9) Business to Business and Business to Customer
Commonly abbreviated as B2B and B2C sales, these are differentiated based on the customer’s point of view by the representative. In B2B the customer who is contacted is himself a buyer who has potential customers.
Deals are large in terms of economic value complexity and volume. Special methods can be used to conduct B2B sales. The buyer, in turn, becomes the seller for other customers.
On the other hand, B2C is one in which the business separates customers directly. The nature of the deal is small and there are many deals with many customers. There are the number of deals in B2C as compared to B2B.
10) Online Sales:
It is the most common form of sales that have recently been developed in which customers make contact through digital or the Internet. A landing page is very important to greet potential customers. The website should be developed very accurately and should address all queries the customer may have. The product should be in a proper and good picture. It should be attractive to potential customers.
Due to the absence of middlemen, online sales are considered very effective. It is considered one of the highest ROI-producing methods of sales. Segmentation, targeting, positioning is very important in the case of online selling so that the message can be delivered to the right customers and social media plays an important role in that.